What if I arrive late to my performance or leave my seat during a performance? To cause the least disruption, SCR patrons who have not entered the theatre when the performance begins will be asked to watch the monitors in the lobby until an appropriate break in the performance. Latecomers, as well as those who leave the theatre anytime during the performance, may be assisted to alternate seats by the House Manager at an appropriate interval and may take their assigned seats at intermission. SCR accepts no liability for inconvenience. Please note: Some plays in the Nicholas Studio do not allow for late seating.
What if I lose my tickets? Patrons who misplace their tickets may arrange duplicates through SCR Ticket Services.
Can I exchange my tickets? Subscribers may exchange for another performance of the same play up to 4 hours before curtain, with no service fee (single tickets are exchangeable up to 48 hours before curtain and incur a $5 per ticket fee), pending availability. Call the Subscriber Hotline at (714) 708-5599 for additional information. (Upgrade fees may apply regardless of ticket type.)
Do you have a dress code? Today’s theatregoers wear a variety of attire, from business suits, ties and cocktail dresses to jeans and leather jackets. We suggest you dress to feel comfortable about your appearance.
Can I get a tax credit for unused tickets? Subscribers unable to attend a performance may donate their tickets prior to the performance and receive a tax credit for their cash value. Call the Subscriber Hotline at (714) 708-5599 for further details.
Does my child need a ticket? Regardless of age, everyone must have a ticket, sit in a seat and be able to sit quietly through the performance. No babes in arms are allowed to any performances. No children under age six will be admitted to regular performances; no children under age four will be admitted to Theatre for Young Audiences and Junior, Teen and Summer Players performances.
Where do I park? The most convenient, secure parking for SCR patrons is available in the structure off Anton Boulevard and Park Center Drive. A $10 parking charge will be collected as you enter. The parking structure is not owned or operated by South Coast Repertory. Many local restaurants offer complimentary parking during SCR performances. Go to Map.
Do you serve alcoholic beverages? The SCR Bar is open before curtain and during all intermissions. Order your intermission drink before the show and avoid the rush.
What services do you offer disabled patrons? Special seating arrangements can be made in advance. Call SCR Ticket Services at (714) 708-5555.
Do you offer listening devices for those hard of hearing? Free headsets to amplify the stage sound may be borrowed in the lobby before the performance with a photo ID or credit card for deposit. (Subject to availability.)
Cellular phones, beepers and watch alarms As a courtesy to all patrons, please turn these units to non-audible or off and do not text during the performance.
How can I be contacted in case of emergency? If you expect calls during a performance, leave your seat number with the House Manager and give SCR’s number (714-708-5500/press 9 at announcement) to your telephone service.
What time does the lobby open before a performance? The lobby opens one hour before each show.
May I visit the actors? Friends of the performers should remain in the lobby and inform the House Manager that they wish to visit with the actors. Insurance provisions prohibit unescorted guests backstage.
How can I become an usher? Call the Usher Hotline at (714) 708-5068 or email usherinfo@scr.org.
Can someone from SCR talk to my group? Representatives are available to talk to your group, free of charge. Call (714) 708-5573.
May I tour the building? Tours of the Folino Theatre Center are available to the public. Groups of 15 or more can arrange private tours. Reservations are required. Call (714) 708-5573.
How do I advertise in the SCR program? The SCR program is published as a benefit to SCR patrons by Freedom Specialty Media Orange County. For advertising information call (714) 796-2414.
Does SCR offer American Sign Language (ASL) Interpreted Performances? Each Segerstrom and Argyros Stage subscription play and A Christmas Carol offers an ASL interpreted performance for the deaf community on a select Saturday matinee of the run (please see calendar). For more information, please call SCR Ticket Services at 714-708-5555, or email boxoffice@scr.org.
Do you rent your facility? SCR's auditoriums, lobby and terrace are available to rent for meetings or events. (Subject to availability.) Please complete our Rental Information Questionnaire, save it and email it to luis@scr.org or call (714) 708-5531.
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