SUBSCRIBER BENEFITS AND INFORMATION

To enjoy your subscription fully, please take advantage of the following subscriber benefits:

EASY SUBSCRIBER TICKET EXCHANGE
Date conflict? Unable to attend your scheduled performance? Please exchange your tickets by phone, in person, by fax, e-mail or mail for another performance of the same show at least 4 hours prior to your scheduled performance.

We make every effort to provide comparable seating; however, we are unable to guarantee specific locations.

SCR Subscribers may exchange tickets free of service charge. (Single ticket buyers are charged a $5 per ticket fee.) Tickets are subject to availability and are non-refundable.

Patrons exchanging to a higher priced ticket will be charged the difference. If exchanging into a less expensive ticket, the balance is non-refundable. Subscription discounts may not be available on all dates or in all seating sections. Any upgrade fees are due at the time you make your exchange.

To Exchange by PHONE:
Please have your tickets in hand as there is important information located only on the actual ticket. Then call the Subscription Hotline at 714-708-5599 and we will exchange your tickets. Your original tickets are due when picking up your new seats.

To Exchange IN PERSON:
Simply bring your tickets to the SCR Box Office. In order to ensure that all performances start on time, we are unable to process any exchanges later than one-half hour prior to the first curtain. However, we can process exchanges during the first act of the show. Fill out the "SCR Exchange Form" (available at the Box Office or download and print the Acrobat version) indicating three alternate date/time choices. Please include name, address and phone number and drop the form in the Box Office Lobby window; include the tickets to be changed.

Requests deposited prior to curtain may be picked up from the House Manager at intermission.

To Exchange by FAX or E-MAIL:
Cut your tickets in half lengthwise, make a photocopy/scan and fax to (714) 708-5522 or e-mail to boxoffice@scr.org. Please fill out the "SCR Exchange Form" (available at the Box Office or download and print the Acrobat version) indicating three alternate date/time choices and your name, address and phone number where we may confirm your exchange.

To Exchange by MAIL:
Allow at least seven working days prior to the current date on your tickets and mail to Ticket Services, P.O. Box 2197, Costa Mesa, CA 92628-2197. Please fill out the "SCR Exchange Form" (available at the Box Office or download and print the Acrobat version) indicating three alternate date/time choices and your name, address and phone number where we may confirm your exchange.

TICKET DONATIONS
Please do not let your tickets go unused. Prior to the performance time, you may return your tickets to the Box Office by mail, phone or fax as a tax-deductible contribution. We will mail a receipt for your records after we have received your unused tickets.

LOST TICKETS
If you should lose your tickets, phone us as soon as possible, and we will replace them for you. Or stop by the Box Office and we will replace them prior to your performance.

Without exception, all audience members must have a ticket to be admitted.

All tickets are non-refundable.

MISSED SUBSCRIPTION PERFORMANCES
If you miss your performance, please call the Subscriber Hotline to make arrangements for a performance of the same production within two weeks of your original date (subject to availability, limited to Section A only). Then bring your unused tickets to the Box Office to receive these complimentary missed performance tickets. Reservations are final. One free claim per season. A $5 service charge per ticket will apply for subsequent missed show claims. (Does not apply to Theatre for Young Audiences (TYA) or holiday shows.)

SINGLE TICKET SAVINGS
Subscribers receive $5 off the purchase of additional tickets to Segerstrom Stage or Argyros Stage shows, including La Posada Mágica, subject to availability. (Does not apply to Theatre for Young Audiences (TYA) or A Christmas Carol.) Simply mention you are a current subscriber when calling.

Super Subscribers receive extra savings—$10 off the purchase of additional tickets, including A Christmas Carol performances November 24-December 6 and La Posada Mágica/The Magical Journey December 14-23. (Excludes Theatre for Young Audiences and student matinees.)

"RE-PLAY" DISCOUNT
Enjoy a second visit to any show for which you have season tickets at 50% off the single ticket price. This special offer is valid for subscriber use only for Segerstrom or Argyros season shows. (Does not apply to Theatre for Young Audiences or holiday shows.)

PRIORITY FOR "A CHRISTMAS CAROL" AND "LA POSADA MAGICA"
Subscribers and Friends of SCR receive the opportunity to purchase tickets to SCR's annual holiday productions before the general public. Orders are processed by date received, so early ordering is advised. Mail orders are being accepted now.  Telephone orders will be accepted on a date to be announced.  Holiday tickets are not mailed with subscription tickets; they are mailed separately. Note: Holiday tickets go onsale to the general public on August 26, 2007.

MEMBERSHIP CARD/SUBSCRIBER DISCOUNTS
Season tickets have your SCR SubSCRiber Membership Card built in. Just detach and carry it with you to receive special performance-night restaurant offers from SCR's Bon Appetit program.

SUBSCRIBER NEWSLETTER
SCR publishes SubSCRiber, an informative newsletter, to enhance your appreciation of each production. Every effort is made to mail it so that you receive it prior to the date you are scheduled to attend the theatre. If you have subscribed with a group of friends, please give us their names and addresses to insure that they receive their SubSCRiber newsletter as well as notice of special subscriber events.

PARKING
The most convenient, secure parking for SCR patrons is available in the structure off Anton Boulevard and Park Center Drive. An $8 parking charge will be collected as you enter. The parking structure is not owned or operated by South Coast Repertory. Many local restaurants offer complimentary parking during SCR performances. Go to Map.

LATE SEATING
To cause the least disruption, SCR patrons who have not entered the theatre when the performance begins will be asked to watch the monitors in the lobby until intermission.

Latecomers may be assisted to alternate seats by the House Manager at an appropriate interval and may take their assigned seats at intermission. SCR accepts no liability for inconvenience to latecomers.

ADDRESS CORRECTIONS
If your address is listed incorrectly, or if you should move during the season, please notify us so that we may keep our records accurate. Please include telephone and e-mail changes as well.

SEATING PRIORITY
Seats are assigned in the order that subscription orders are received. We make every effort to honor seating requests.

CELL PHONES, BEEPERS AND WATCH ALARMS
As a courtesy to the actors and other audience members, please turn off your watch alarm, beeper and/or cell phone, or set it to non-audible mode. No texting, please.

If you expect a call during the performance, please leave your name and seat number with the House Manager, and give the phone number (714) 708-5500, ext. 5442, to your telephone service.

BAR SERVICE
Beverage and cocktail service is available before the show and during all intermissions. For added convenience, order your intermission drinks before the show; they will be waiting for you at the break.

LISTENING ENHANCEMENT
Both the Segerstrom Stage and Argyros Stage auditoriums feature the Sennheiser infrared listening enhancement system. Headsets amplify the sound from the stage and may be used from any seat. Please see the House Manager or the Sennheiser Usher in the lobby to check out a free headset (subject to availability).

IMPORTANT INFORMATION: The use of a hearing aid in combination with the Sennheiser headset creates feedback that is disturbing to the audience. If you wear a hearing aid, please be sure to turn it off when using a Sennheiser headset to prevent this problem.

ASL INTERPRETED PERFORMANCES
Each Segerstrom and Argyros Stage subscription play and A Christmas Carol offers an ASL interpreted performance for the deaf community on a select Saturday matinee of the run (please see calendar). For more information, please call the SCR Box Office at 714-708-5555, or email boxoffice@scr.org.

WHEELCHAIR ACCESS
Seating arrangements for patrons with wheelchairs must be made in advance of the performance date by notifying Ticket Services.

YOUNG CHILDREN AND BABIES
Regardless of age, everyone must have a ticket, sit in a seat, and be able to sit quietly throughout the entire performance. We do not permit children under the age of six to attend SCR performances, with the exception of A Christmas Carol, La Posada Mágica, Theatre for Young Audiences productions, and the children's theatre productions of our Young Conservatory. No babes in arms allowed.

Most performances are intended for adult audiences; subject matter may not be suitable for young children. Please call Ticket Services for recommendations.